太太's 

Bamboo Network

 

 

 

Our Audience
The Case for a Focussed Approach to
Marketing to Chinese of the World
 
  Millions (000,000) Percent of
Asia 50.3 91.3
Americas 3.4 6.3
Europe 0.6 1.1
Africa 0.1 0.2
Oceania 0.6 1.1
Sub Total 55.01 Outside Asia
 
Total Chinese
in the World: 1,055,000,000

 

 


Water Sommeliers

Meet Filip Wretman who will be your sommelier tonight.

Would you like to look at the list, the 26-year-old Swede inquires, or might he suggest a coy little sipper with some mineral notes, a velvet texture and a long finish? Oh, and while you're deciding, would you also like some wine with your meal?

Wretman's eyes have the blue serenity of mountain lakes as he talks about being the first water sommelier at the lush Ritz-Carlton Hotel in New York City. "Water is the essence of life," Wretman says. "Bottled water has been neglected too long."

He shakes his head and, with a bemused chuckle, recalls the days when he, too, drank tap water. Tap water, he shudders, can be recycled as many as seven times before it flushes out of your faucet. Drinking it is the kind of mistake we all make when we're young.

Of course, the Ritz-Carlton isn't the only place where water is the new wine. At Manhattan's Alain Ducasse, the French restaurant awarded four stars by The New York Times, once they've wafted the tray of black truffles under your nose to lure you Périgord Piper-style after the tasting menu, they bring around a silver basket with six bottles of the restaurant's best waters in elegant repose. Across the pond, in Paris, many stylish restaurants now offer a carte des eaux: The chic department store Colette, on the fashionable Rue St-Honoré, has a water bar with about 90 selections from which to choose. Mon cher, it's no longer enough to be a wine snob; now you must also be an aqua expert.

Wasn't water once that wet stuff that fell from the sky, rushed down the river and ran from the faucet? And wasn't it free, or just pennies a glass? That's so '90s, darling: In cities like New York and Paris, and even Toronto, water is not just water any more. With more than 700 brands of bottled H2O produced worldwide now, eau de bouteille has reached a high-water mark.

The trend is simply a fact of life in Europe, where 90% of French and Italians drink bottled water, and have done so for years. In North America, where 70% of us drink bottled water, more than 13 billion litres are consumed every year. Sales have been growing at about 10% annually for a decade, faster than any other beverage, and the industry is now worth nearly $7-billion in North America alone. That figure makes the continent the largest market for water in the world -- but there's still room for enormous growth, given that, on average, we drink only about five of the recommended eight glasses of water per day. But we're catching up: In three years, market analysts expect bottled water to overtake coffee to become the second-most-consumed beverage after tap water (regular or filtered).

There are several reasons why, lately, people are hitting the water bottle. The most serious one is safety -- no longer a trivial issue after the failure of the municipal water system in Walkerton, Ontario. And post-September 11, the threat of bio-terrorism lingers. (However, bottled water itself isn't immune to contamination: In 1990, traces of benzene were discovered in Perrier, which resulted in a global product recall that cost the company $43-million and significant brand share.)

Still, bottled water, because it's classified as a food product, must meet the quality standards of the Canadian Food Inspection Agency; and many bottled water companies also follow voluntary guidelines set by the Canadian Bottled Water Association.

Then there are the health benefits of water, of which people are aware. In fact, business people who want to impress clients with the depth of their dedication now pull a reverse-Cana miracle, substituting water for wine at lunch and dinner meetings.

Bottled water is a calorie-free indulgence -- a measly five-ounce glass of wine, by contrast, has 100 calories. And it's perceived as more nutritive -- "enhanced waters" now offer such trimmings as calcium (popular with pregnant women), soy, vitamins, vegetable extract (The Coca-Cola Company makes "Water Salad"), ginkgo biloba, echinacea and a high-octane blend of potassium, calcium and magnesium called Glaceau SmartWater. There's even high-oxygen water. (Although, high-oxygen water has so far proven beneficial only to fish. We sub-optimized humans must take our oxygen from the air.)

The idea for a water sommelier first came to Nikheel Advani, the Ritz-Carlton's food and beverage manager, about a year ago, before the hotel opened. While dining with several Goldman Sachs bankers at a downtown restaurant, Advani noticed that the Wall Street boys all ordered sparkling water. It occurred to him that, although the sale of water in the hotel chain was growing by about 5% per year, it might be possible to increase that figure to as much as 20% in New York City, especially in Battery Park, near the financial district.

Meanwhile, Filip Wretman knew from the moment he first heard of plans to open the hotel that he wanted to be part of it. The son of one of Stockholm's leading chefs, Wretman had attended Les Roches hotel school in Switzerland, and had worked in resorts in the Swiss Alps, Manila and St. Bart's before becoming the first bar manager at the horrendously hip Hudson Hotel in New York. Wretman started as the bar manager when the Ritz opened in January 2002 -- an opening that was delayed several months due to September 11. (Most of the hotel windows open up to sun-flecked views of the New York Harbor, with a burnished Verrazano Bridge and the silhouetted Statue of Liberty. At the back, though, a few windows look down on the gaping wound in the ground where the World Trade Center used to stand.)

Advani shared his plans to appoint a water sommelier with Wretman, who would be the first to fill the position. In February, the two men assembled and tasted 1,800 still and sparkling waters from around the world. They selected three cultivated still waters (Voss, Fiji and Evian) and three distinguished sparkling waters (San Pellegrino, Perrier and Acqua della Madonna) to become the hotel's standard selections. Give them 48 hours notice, says Advani, and they can tap any of 50 waters. (That should please Michael Jackson, who orders 32 cases of Evian at a time -- he bathes in it.)

In the hotel, where rooms cost as much as $7,000 per night, it's a rounding error to pay $15 for a bottle of water. So you go with the flow and peruse the restaurant's list of still and sparkling waters. Each was bottled during an exceptionally good month, and Wretman can reel off their mineral, sodium and calcium levels as well as their elusive aromas, which don't include hints of rusting pipes or swimming pools. (There are no offerings by the glass unless you want tap, referred to here as, ugh, Château Bloomberg.)

Make a good choice, and Wretman will share some water gossip with you. Among the purest waters in the world, for instance, is the Norwegian artesian water Voss. It's taken from a virgin aquifer (translation: a very clean underground well) and bottled before it's sullied by exposure to the air. Voss is the number one non-alcoholic pick of Madonna (she won't stay in hotels that don't stock it), as well as U2's Bono. Even the bottle, designed by the former creative director at Calvin Klein, quietly suggests how much more evolved you are than the amateurs at the next table swigging from the tap: It's a cross between a cologne bottle, a time capsule and household cleaner. (Several diners have tucked the bottle into a briefcase or newspaper to take it away with them.)

On this late spring evening, Wretman suggests starting with a preprandial sparkling water, a slightly chilled San Pellegrino, with graceful bubbles that aren't too bloating. (For goodness sake, don't ask for ice cubes in it; you may as well drink from a dirty glass.) Then, perhaps, you can progress to a still water that won't cloud your taste buds. Fiji water comes from rain that fell 450 years ago on the pristine South Pacific island. (It promises that with every sip you'll "sense the soft air and the gentle rain of the islands.") To finish, try Perrier with your cheese or chocolate soufflé: You'll need "aggressive" bubbles to cleanse your palate. Whatever you choose, Wretman suggests that you skip the Evian, which he dislikes the way some oenophiles dislike retsina. He finds it overpowering and metallic. (Nonetheless, the hotel offers it since it is the top-selling still water in the world.)

The Ritz's waters are tame compared to the multitude of options on the market today. Cloud Juice guarantees 800 drops of Tasmanian rainwater per bottle and Lurisia is melted Italian snow water that seeps up through a volcanic rock grotto that Marie Curie discovered in 1918 when she was searching for uranium. She called it "a miracle of purity." (Today, the company president would, no doubt, call it "a miracle of profitability.") Chatledon, one of the oldest and most exclusive eaux minérales, from a village in Auvergne, is coveted because it has no taste. Back in 1650, the court doctor at Versailles presented the water to the Sun King, Louis XIV, promising that it would "cure His Majesty sometimes, often alleviate his distress, and comfort him always."

Here in North America, Iceberg Water is reaching new peaks of popularity. It's harvested from "stray bergy bits" that break off icebergs around the coast of Newfoundland. Canada, in fact, is a champion in the bottled-water Olympics: At last year's International Water Tasting Awards, held in West Virginia, Blue Moon Water Systems from Brandon, Man., tied for gold with Cherokee Bottled Water from North Carolina in the purified drinking water category; in the non-carbonated bottled-water category, Canadian Mountain came second and Whistler Water Pure Glacial Spring Water placed fourth; and in the municipal tap water category, the Quebec towns of Barraute and Senneterre placed first and second, respectively.

Some, at least, think that these waters, dubbed "white petrol" by their gleeful marketers, actually taste different. Some, at least, think so. Arthur von Wiesenberger, who carries the title Water Master, is one of the few water critics in the U.S., and the author of four books, including Oasis: The Complete Guide to Bottled Water. He believes that, with practice, most people can develop a palate for differentiating between waters. "Each one is unique," he says. "Badoit has a very gentle level of carbonation -- natural and excellent with food. Volvic is light and almost sweet in taste -- very refreshing and great to drink, even at room temperature. Trinity is a very interesting water with a silky texture. I feel healthy drinking it."

As a boy, Wiesenberger, whose father was an investment banker, spent time in the larger cities of Italy, France and Switzerland, where bottled water is consumed daily. Even then, he kept a water journal, noting the brands he liked best. "Heck, my Dalmatian could tell the difference between bottled and tap water, even when I switched them in different bowls," he says. "And Dalmatians aren't that smart -- they're the dogs running toward a fire when everyone else is running the other way."

- - -

But do the bottled waters have any real, added health benefits? That hasn't been scientifically proven. New York City's municipal water, called the champagne of tap water, is actually considered among the best in world in terms of both taste and purity. Similarly, in London, England, the British magazine Health Which? found that tap water from the Thames tasted better and was cleaner than several leading bottled-water brands that were 400 times more expensive.

Nevertheless, soft-drink companies, viewing bottled water as the next battleground for market share and a way to pump up their dehydrated soda business, are joining the fray, even if PepsiCo's Aquafina and Coca-Cola's Dasani are both purified tap water, not spring water. (In fact, 25% of bottled water is conditioned municipal water.)

Most of the best-selling bottled waters are owned by a few companies. Danone International's stable includes Dannon, Evian, Ferrarelle, Volvic, Crystal Springs, Badoit and Naya. The biggest player is the European packaged-food giant Nestlé: It owns about 15% of the market worldwide with such brands as Perrier, San Pellegrino, Acqua Panna, Calistoga, Arrowhead, Deer Park, Zephyrhills, Buxton, Poland Spring and Vittel.

As diners covet these brands, bottlers and restaurateurs salivate over the profits. A restaurant's typical markup on wine is 100% to 150%, whereas on bottled water, it's often 300% to 500%. But since water is much cheaper than wine, and many of the fancier brands aren't available in stores, most diners don't notice or seem to care. As a result, some restaurants are working hard to sell bottled water. According to a recent report in The Wall Street Journal, some of the more shameless tactics include placing attractive bottles on the table (the "table plant" for a visual sell); listing the water brands on the menu without prices; urging diners to buy both a sparkling and a still water at dinner; serving water in crystal goblets as if it were fine wine; refilling glasses after just a few sips (something most servers wouldn't do with alcohol); and pouring bottled water without asking the diners if they even want it.

The manufacturers also suggest some subtle approaches. Perrier's training material, for example, advises waitstaff that they stand to earn an extra $100 per month in tips just by switching 20 guests per shift from tap to bottled water. Similarly, San Pellegrino's training video encourages waiters to "own the water glass." Nestlé hopes to own the sippy cup too. Building on its strength in marketing to parents of infants and to children themselves, this spring, the company launched a water brand called Billy Buxton in the U.K. aimed at "young users" -- nursery-school children. Billy Buxton, "an active little fellow," will compete with Highland Spring's Looney Tunes water.

But not everyone is on board. At the New York City restaurant Eleven Madison Park, sommelier Steve Beckta spares his guests the ignominy of saying "tap water" by asking them if they'd prefer mineral or ice water. "Most servers don't go home to their apartment in Queens and throw back a litre of Badoit, so who are we trying to kid?" he says.

There's a bigger complaint against the trend toward bottled water: Even though the bottles can be recycled, the new fad creates enormous packaging waste. According to the World Wildlife Fund, only a fraction of the 1.5 million tons of plastic water bottles produced are recycled -- and we pay more for the bottles than for the water itself. Then there's the political angle: Some wet blankets insist on pointing out the travesty of the Western world paying billions for designer water, while more than a billion people in underdeveloped countries have no access to clean water at all.

In North America, land of clean running streams and clear consciences, the popularity of bottled water taps into our desire for better health, our wish to appear cultivated and even a longing for lost purity. While some may feel like strangling the water sommelier with a tastevin, there's no denying that the concept is borne on the unstoppable wave of bottled water's popularity. But spend a long evening sampling waters, and such thoughts are washed away by a far more pressing fluid-related problem.

DRINK UP: From dehydration to bladder cancer, hunger pangs to fuzzy memory, water is a salve for much of what ails us

According to Bottled Water Web (www.bottledwaterweb.com), 75% of North Americans are chronically dehydrated. Every day, adults lose about a litre (five glasses) of fluid, just from perspiring and urinating, and that fluid needs to be replaced. Even mild dehydration slows down the metabolism by as much as 3%; and a 2% drop in body water triggers fuzzy short-term memory, trouble with basic math and difficulty focusing on the computer screen or the printed page. Lack of water is the first trigger of daytime fatigue, and it also causes muscle trouble: Up to 80% of those who suffer back and joint pain could significantly ease their pain with eight to ten glasses of water a day. Drinking five glasses of water a day helps to decrease the risk of colon cancer by 45%, breast cancer by 79% and bladder cancer by 50%, according to some medical studies.

As well, there's a relationship between thirst and hunger pangs: More than a third of us regularly mistake our thirst for hunger. A University of Washington study found that one glass of water shuts down midnight hunger pangs for almost 100% of dieters. But it's not just water that can keep you hydrated. Other sources of fluid include juice, milk and even less-obvious edibles such as bread and vegetables. Nor is caffeine necessarily the diuretic villain we thought it was: According to the World Health Organization, new research has shown that tea, coffee and cola drinks can replenish body fluids just as well as water. A study in the Journal of the American College of Nutrition found that drinking only cola or caffeinated drinks had no greater effect on the dehydration of young men than if they drank water.

How much fluid people need depends on several factors, such as weight and exercise. An air-conditioned office can aggravate dehydration; and those who head to the gym should drink a half-litre of fluid first. You should also weigh yourself before and after exercise to ensure you've replaced lost fluid. The bottom line: If your urine is a pale straw colour, you're well hydrated, if it's a darker yellow, you need water. But if you're not sure you're getting enough fluid, check the hydration calculator on m the International Bottled Water Association's Web site at www.bottledwater.org.

TASTING NOTES: Lost in a sea of designer-water options? Our eauologist determines how a range of international choices stands up

Water: Dasani

Provenance: North America

Tasting Notes: Neutral nose. Transparent hue. A sheer, elegant nothingness to it.

Water: Evian

Provenance: Evian, France

Tasting Notes: Evian Evian, France Eyes shut tight, I'm trying very hard to detect those metallic nuances that finer palates say are obvious. Perhaps it's time for a career change, but, then again, as they say, Evian spelled backwards is naive.

Water: Crystal

Provenance: Quebec

Tasting Notes: A coy little water. I think you'll be amused by its pretension. A touch medicinal, perhaps; drink just before an operation.

Water: President's Choice Iceberg

Provenance: Newfoundland

Tasting Notes: A versatile water that would pair well with wild boar, ostrich or anything else in the frozen-dinner section.

Water: Fiji Water

Provenance: Fiji

Tasting Notes: A skimpy bikini of a water, with a sunset finish.

Water: Voss

Provenance: Norway

Tasting Notes: When you can't afford to wear haute couture, you can always drink this.

Water: Chatledon

Provenance: Auvergne, France

Tasting Notes: It may have been the Sun King's water, but, as the saying goes, the emperor has no clothes -- or taste.

Water: Acqua della Madonna

Provenance: Campania, Italy

Tasting Notes: Mamma mia! A felicity of bubblicity. What else would one drink when wearing a 600-thread Brioni shirt?

Water: San Pellegrino

Provenance: San Pellegrino, Italy

Tasting Notes: Bubbles, like grace notes, play Handel's Water Music upon my tongue. If it were a wine, its tannins would be well integrated.

Water: President's Choice

Provenance: Italian Alps Frizzante

Tasting Notes: President's Choice Italian Alps Frizzante Northern Italy Memories of fizzled conver sations and flat ideas. This is a middling, lightly carbonated water that doesn't seem to go one way or the other.

Water: Perrier

Provenance: Perrier, France

Tasting Notes: These bubbles aren't just aggressive; they're downright hostile -- stinging the top of my mouth and tongue.

Water: Merit Selection

Provenance: Quebec

Tasting Notes: Another bubble bully without much finesse. This could elbow its way in beside a Montrachet -- and kick it over when you're not looking.

Water: Chateau Canuck filtered

Provenance: Canada

Tasting Notes: It's just fine, though not as tasteless and soft as its bottled brethren.

Water: Chateau Canuck unfiltered

Provenance: Canada

Tasting Notes: Chateau Canuck unfiltered Canada Its cloudy appearance evokes mist-covered mornings in the Rockies. A nasty little water that reminds me of the greenish gunk in canned peas. Don't wash glasses in this.

Source: Natalie Maclean

DRINK UP: From dehydration to bladder cancer, hunger pangs to fuzzy memory, water is a salve for much of what ails us

According to Bottled Water Web (www.bottledwaterweb.com), 75% of North Americans are chronically dehydrated. Every day, adults lose about a litre (five glasses) of fluid, just from perspiring and urinating, and that fluid needs to be replaced. Even mild dehydration slows down the metabolism by as much as 3%; and a 2% drop in body water triggers fuzzy short-term memory, trouble with basic math and difficulty focusing on the computer screen or the printed page. Lack of water is the first trigger of daytime fatigue, and it also causes muscle trouble: Up to 80% of those who suffer back and joint pain could significantly ease their pain with eight to ten glasses of water a day. Drinking five glasses of water a day helps to decrease the risk of colon cancer by 45%, breast cancer by 79% and bladder cancer by 50%, according to some medical studies.

As well, there's a relationship between thirst and hunger pangs: More than a third of us regularly mistake our thirst for hunger. A University of Washington study found that one glass of water shuts down midnight hunger pangs for almost 100% of dieters. But it's not just water that can keep you hydrated. Other sources of fluid include juice, milk and even less-obvious edibles such as bread and vegetables. Nor is caffeine necessarily the diuretic villain we thought it was: According to the World Health Organization, new research has shown that tea, coffee and cola drinks can replenish body fluids just as well as water. A study in the Journal of the American College of Nutrition found that drinking only cola or caffeinated drinks had no greater effect on the dehydration of young men than if they drank water.

How much fluid people need depends on several factors, such as weight and exercise. An air-conditioned office can aggravate dehydration; and those who head to the gym should drink a half-litre of fluid first. You should also weigh yourself before and after exercise to ensure you've replaced lost fluid. The bottom line: If your urine is a pale straw colour, you're well hydrated, if it's a darker yellow, you need water. But if you're not sure you're getting enough fluid, check the hydration calculator on the International Bottled Water Association's Web site at www.bottledwater.org.

- By Natalie MacLean     Saturday Post

 

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