  |
Booming: Bangladesh,
Cambodia, India, Indonesia, Laos, Pakistan, Sri Lanka and Vietnam were
home to some 487 million mobile users, accounting for 37.1% of
Asia-Pacific's total mobile subscriber base |
The finding comes from a report by Frost
& Sullivan covering eight nations: Bangladesh, Cambodia, India, Indonesia,
Laos, Pakistan, Sri Lanka and Vietnam, all of which have mobile penetration
rates of under 50 per cent.
According to Frost & Sullivan's industry
analyst Jeff Teh, last year these emerging markets were home to some 487 million
mobile users, accounting for 37.1 per cent of Asia-Pacific's total mobile
subscriber base.
Mr Teh said Frost's research shows that the
mobile services sector in these eight countries earned revenues of US$33.27
billion in 2007.
'This is forecasted to reach a market size of
US$61.35 billion by end-2013, at a CAGR (compound annual growth rate) of 10.7
per cent (2007-2013),' he said.
Growing at a CAGR of 15.1 per cent
(2007-2013), the mobile subscriber base is expected to hit 1.13 billion by
end-2013 to account for 46 per cent of Asia-Pacific's total subscribers.
Mr Teh noted that these eight nations conform
to the description of emerging markets. 'Emerging markets are defined as
countries with low tele-density and Internet penetration, and a sizable
population that are largely under-served or completely without telecommunication
services.'
Most mature markets in Europe, the Americas
and even Asia are fast reaching saturation, adding fewer connections and
offering fewer growth opportunities, he pointed out.
'As mobile operators in Asia scramble to add
another staggering one billion subscribers onto their networks, Asia's emerging
nations offer the most palpable growth prospects, particularly in the rural
sectors,' Mr Teh observes.
He added that such opportunities are,
however, not without a gamble.
'The inherent characteristics across these
emerging markets are that they are generally lower-income hence low ARPU
(average revenue per user) segments, with blended ARPU as low as US$3.90 per
month in some countries, and subscribers are largely inclined towards prepaid
services.'
He noted that between 86-97 per cent of
mobile users in these markets are prepaid subscribers.
'The challenge for mobile operators and
foreign investors as such is to introduce new business models and flat-rate
pricing plans to appeal to these price-sensitive consumers.'
Mr Teh added that much of the uptake for
mobile services will be limited to basic services such as voice calls and text
messaging in the near term.
'Apart from having to manage the typical
regulatory issues and service affordability, operators face a further uphill
task of extending network connectivity well into the rural districts while
managing operational and capital expenditure in a cost-effective way to maintain
healthy profit margins,' the analyst noted.
An upside for mobile operators, however, is
that fixed-mobile substitution is a distinct phenomenon in these countries,
given that it is more cost-effective to erect cellular towers than to lay
fibre-optic cables to install landlines.
'Competition from fixed-line services
therefore is almost non-existent,' Mr Teh observed. He, however, added that
despite this, competition amongst mobile operators is rife.
'In most of the emerging nations, there are
more than five active mobile service providers in any given market. Over time
however, we expect market consolidation as mobile penetration rates increase and
sustaining operations prove tricky for the smaller operators.'
To drive the adoption of mobile services
among rural communities, some countries have rolled out initiatives such as
village phones, transmission tower-sharing among operators, as well as linking
communities with mobile services to facilitate access and payments.
Mr Teh believes that such innovation is
necessary to achieve the connectivity vision, as wireless technologies will
enable Internet access in these areas.
'One of the most compelling features of
wireless networks in emerging markets is the ability to provide a faster and
cheaper alternative to desktop computers for accessing the World Wide Web,
especially considering the lack of fixed-line infrastructure and power sources.'
Mr Teh noted that some tariff plans such as
getting paid to receive calls are risky, although revolutionary, and will only
be possible when mobile advertising takes off in a big way.
'But for now it remains a game of managing
risks for potential high returns.'
- 2008 September 1 BUSINESS
TIMES
Lessons
U.S. Can Learn
From Asia's '3G' Experience
In heavily networked Japan and South Korea,
young people don't think twice about using their mobile phones to create short
movies, watch the Webcam inside their home or download pop songs from the
Internet.
When Tomomi Suzuki returned to her hometown on
vacation last summer, she wanted to give friends back in Tokyo a taste of what
she was doing.
One night during a fireworks
festival, she used her cellphone to make a 10-second video of the spectacle and
e-mailed it directly to chums in the Japanese capital.
"I do this all the time,"
the 21-year-old nightclub hostess says.
In heavily networked Japan and South
Korea, young people such as Ms. Suzuki don't think twice about using their
mobile phones to create short movies, watch the Webcam inside their home or
download pop songs from the Internet. In South Korea, people can even watch
live, streamed television on their phones -- one operator offers eight channels
-- and use their phones to make bank transactions or buy movie tickets.

That is a sharp contrast to the U.S.
and Europe, where advanced mobile services driven by high-speed Internet
connections only now are getting off the ground. "You typically see [phone]
innovation in Asia first, and then it makes its way over to North America,"
says Perry LaForge, head of a Costa Mesa, Calif., telecommunications trade group
called CDMA Development Group.
Consumers in the U.S. and Europe may
never go wild for advanced "third generation," or 3G, phone technology
like the mobile-phone aficionados in South Korea and Japan. Still, industry
executives say lessons can be learned from those nations that could speed the
adoption of 3G technology in the West.
Lesson No. 1: Phones need to
be sleek and small. When Japan's NTT DoCoMo Inc. launched its 3G service in late
2001, its phones were big and unattractive. Most weighed 5.25 ounces and quickly
ran out of power. Also, 3G network coverage initially was poor, with phones
going dead in places such as train stations.
The 3G handsets out now in South
Korea and Japan are generally no bigger than less-advanced phones and have
comparable battery life. DoCoMo's new N900iS, a sleek-looking handset made by
NEC Corp., weighs just about four ounces -- less than some non-3G cellphones. It
allows users to talk continuously for 140 minutes.
Operators in Europe, including
subsidiaries of Hutchison Whampoa Ltd., also deployed bulky phones early on, and
paid the price. This year, Hutchison rolled out a slim model from Korea's LG
Electronics Inc., and sales in Europe and Hong Kong have picked up.
Lesson No. 2: Target the
youth market. In Asia, phone companies went after this group initially rather
than business customers. Operators kept prices low and packed phones with
entertainment features such as video cameras and MP3 players, which caught on
quickly and brought 3G into the mainstream. In Japan, many young people upgraded
to 3G because fees for data transfer -- basically, anything besides voice calls
-- were cheaper than those for older cellphones.
In contrast, U.S. and European
operators are trying to tap the business market first by focusing on services
such as videoconferencing on 3G phones, something that hasn't proved
particularly popular in Japan and South Korea.
Lesson No. 3: Teaming up
produces results. Japanese and Korean mobile operators worked in close
collaboration with local phone makers to devise innovative services. While some
U.S. and European phone companies have relied on outside phone makers to come up
with cool services, South Korean wireless operator SK Telecom Co. frequently
shares technology with its phone suppliers, including LG and Korea's Samsung
Electronics Co., says Wonhee Sull, a vice president with SK Telecom's platform
research-and-development group. SK Telecom, Korea's largest mobile operator,
says about one third of its 18.8 million subscribers have 3G service.
DoCoMo also shares technology with
Japanese phone makers. That has resulted in eye-catching phones that sport
megapixel cameras and screens that are touch-sensitive or swivel around. The
Bluetooth wireless standard allows cellphone users to wear a wireless earpiece
-- even when the handset is buried deep in a pants pocket or handbag. Japan's
second-largest carrier, KDDI Corp., soon will begin using its 3G network to let
users download full versions of pop songs to their phones.
Phone companies in the West,
meanwhile, "have spent a lot of time deploying networks, but maybe not as
much time deploying applications" that will entice people to buy expensive
3G phones, says Bart Vogel, the head of Asia-Pacific operations for Lucent
Technologies Inc., a big provider of 3G networking gear.
Final lesson: Don't make
companies bid for new parts of the wireless spectrum to offer 3G. This cost
operators in Europe a lot of money. Japan and South Korea didn't hold auctions
for 3G licenses, which meant Asian providers could spend money instead on
research and development.
Asia's success with 3G is all the
more intriguing because the technology still has a sketchy reputation in the
West. It has lagged behind in the U.S. and Europe for a variety of reasons,
industry executives say. Government policies supporting widespread Internet
access and uniform technical standards have been stronger in Japan and South
Korea, making it easier for operators to introduce new phone services. Many
Japanese and Koreans spend hours a day riding subways to work or school, giving
them -- unlike car-bound Americans -- plenty of time to play games or watch TV
on their phones.
Still, the U.S. continues to venture
into this technology, though for now, mainly for faster wireless access for
laptops, not phones. Verizon Wireless now offers in 14 cities the same type of
advanced technology popular in South Korea, called EV-DO. Sprint PCS plans to
deploy EV-DO in laptops in a few markets this year and to launch the service in
more than 35 U.S. cities in 2005.
Cingular Wireless hopes to introduce
a different flavor of the technology, but likely not until 2006. When it
completes its acquisition of AT&T Wireless Services Inc., it will inherit a
nationwide wireless data network offering speeds slightly faster than a strong
dial-up connection.
T-Mobile USA Inc., a unit of Deutsche Telekom AG, hasn't
said whether it will pursue a full-fledged 3G strategy, but already has deployed
a nationwide network of thousands of so-called hotspots using the popular Wi-Fi
connection for laptops, which is faster than 3G, but has limited range.
For now, Asia remains ahead of the
curve with souped-up phones. In Japan, working parents use video-enabled phones
from DoCoMo to look in on their children at day-care centers. Some can view
bulky Microsoft Corp.'s Word documents and Excel spreadsheets on phone screens.
SK Telecom works with 11 Korean banks to allow customers to check bank balances
or withdraw cash by pointing their phones at ATM machines.
More than 21 million of Japan's 83
million mobile-phone users now have 3G models. Korea's No. 2 mobile carrier, KT
Freetel Ltd., wonders why anyone even needs a computer anymore. A promotional
video depicts a computer monitor half-buried in swirling sand, like an ancient
relic. "Even if you left your computer on your desk, you would still be
connected through your mobile phone," a narrator intones.
- WALL
ST JOURNAL 21 Oct 2004